Refund policy
Refunds
If you are not 100% satisfied with a product, we have a 30-day refund policy, which means you have 30 days after receiving your product to request a refund.
To start a refund process, contact us at caninetreatco@gmail.com - please include your order number in the email so we can find it for you. If your refund is accepted, we’ll contact you about refunding the price of the product.
To start a refund process, contact us at caninetreatco@gmail.com - please include your order number in the email so we can find it for you. If your refund is accepted, we’ll contact you about refunding the price of the product.
We do not offer exchange in products, only refunds of product prices.
We will notify you once we’ve received your email regarding your refund , and let you know if the refund was approved or not. If approved, you’ll be refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Damages and issues
Please inspect your order upon arrival and contact us immediately at caninetreatco@gmail.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Please inspect your order upon arrival and contact us immediately at caninetreatco@gmail.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.